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1. When will trash be picked up?

Place trash curbside by 7 a.m. on your pick up day. Truck routes and schedules are subject to change without notice and times of pickups are not guaranteed on a weekly basis. Trash on private property will not be picked up - must be curbside. Household rubbish subject to limitation of 4 bags or barrels, no more than 50 pounds each (or the equivalent of 135 gallons) per residence.

2. How do I make a complaint?

Send all questions or grievances for solid waste and recycling to recycle@andoverma.us.

3. Where do I find information about household hazardous waste collection?

Please refer to the Household Hazardous Waste Collection brochure for the next Town collection.
Hazardous Waste Collection brochure (PDF).

4. How do I dispose of Mercury?

Mercury won’t harm you or the environment as long as it stays inside the product and is handled properly when you’re finished with it. Andover currently has two drop-off sites available, in addition to the collection at the spring and fall CRT and HHW collection events: (Health Division at Town Hall and Public Works at 5 Campanelli Drive).

Please bring any unbroken items containing Mercury to these locations, except for fluorescent tubes and compact fluorescent light bulbs (CFL). Mercury products include, but are not limited to: glass thermometers, old thermostats, blood pressure machines, barometers, rechargeable and lithium batteries.

Do not bring alkaline batteries to these locations, they are to be disposed of in your regular household trash.

Please bring your Mercury items inside an unbreakable plastic container or clear plastic sealed bag. If you think you have a large quantity of Mercury, please call 978-623-8700 - Do not transport to the collection sites! Button batteries (which contain large amounts of mercury) can be dropped off for recycling at several downtown locations. Look for boxes labeled "Recycle button batteries."

For more information on Mercury, please visit

5. When is leaf collection?

Leaf collection occurs over 12 weeks each year; 6 weeks in the spring and 6 weeks in the fall. Spring collection is always the 5 weeks before Memorial Day with the sixth week being the week of Memorial Day. Memorial Day week collection is delayed a day due to the Monday holiday. Fall collection occurs the 5 weeks before Thanksgiving, no collection the week of Thanksgiving, with the final week being the week after Thanksgiving.

6. Can I drop off leaves or brush anywhere in Town?

Leaves, grass clippings, and brush may be dropped off at the Bald Hill Compost Site located on High Plain Road. This site is seasonal and is usually open from early April until late November (weather permitting). Permits are required and may be purchased at the Municipal Services Facility at 5 Campanelli Drive, Monday through Friday, 8 am - 3:30 pm. These can also be purchased through our mail-in program. For more information including dates and times the site is open, please visit AndoverMA.Gov/BaldHillCompost.

Bald Hill Compost Site Information

7. How do I dispose of a Christmas tree?

Christmas Trees will be collected the same day as trash collection as your weekly bulk item (one per week). Please remove all decorations and place tree curbside with your regular trash. Trees over 7’ in height must be cut in half. Trees frozen in snow banks will not be picked up. There are no start/stop dates for collecting trees. 

Please Note: The holiday season results in the highest trash volume of the year. Trash must take priority over trees if volumes, weather or other factor threaten the completion of daily trash routes. Trees left will be picked up at a later date.