All problems with fire hydrants can be reported by contacting the Andover Water Department at 978-623-8700 during normal business hours. If it is an emergency during nights and weekends call the Public Safety Center 978-623-3700 and speak to dispatch.
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Open air burning season is from January 15th through April 30th annually. You must purchase a burning permit to be able to burn and you must adhere to several restrictions. A burning permit costs $25.00 and can be obtained online through the Town Website or by visiting the Fire Prevention Office located at 36 Bartlett Street between the hours of 8:00 am – 3:00 pm daily.
You may request a car fire or fire report by contacting the Fire Prevention Office at 978-623-8660. To request an ambulance report please call the administration office at the Central Fire Station at 978-623-3700.
Personnel trained at the Basic Life Support level are Emergency Medical Technicians and can perform basic triage and treatment techniques. However; if trained, many EMT’s can administer Narcan, Albuterol, Epinephrine, and aspirin to treat their patients who may require these medications.Emergency Medical Technicians must participate in approximately 500 hours of classroom, clinical and mentoring time. Andover Fire Rescue operates two (2) Basic Life Support units 24/7/365.
Yes, you may call Andover Fire Rescue at 978-623-3700 to schedule.
Yes, Andover Fire Rescue does inspect child car safety seats. You can schedule an inspection by calling 978-623-3701.
Depending on the circumstances, you may be able to perform Community Service at the fire station. There are certain restrictions and all requests are handled on a case-by-case basis. You can obtain further information by contacting the Fire Chief's office at 978-623-3700.